Returns & Exchanges
At Border Print Fabric, we want you to be completely satisfied with your purchase. If your fabric or fashion item doesn't meet your expectations, we offer a 30-day return window for items in their original, uncut condition.
Return Process
- 1.Initiate Your Request
Contact our support team with your order number and details of the item you wish to return to receive a Return Authorization number.
- 2.Prepare Your Package
Securely pack the unwashed and uncut fabric in its original packaging, ensuring the Return Authorization number is clearly marked on the outside.
- 3.Ship the Item
Send your package back to our warehouse using a trackable shipping service to ensure your return arrives safely for processing.
- 4.Receive Your Refund
Once our quality control team inspects the returned goods, we will issue a full refund to your original payment method within 5-7 business days.